Case Manager (Reentry)

The mission of Jubilee Housing is building diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to those experiencing persistent economic hardship in the Adams Morgan and Columbia Heights neighborhoods of Washington D.C. Jubilee operates ten properties totaling 299 units of affordable housing and offers robust programming for residents and community members pursuing life goals.

Jubilee Housing is an innovator in financing for affordable housing and a responsible steward of the investments it receives. Jubilee produces not simply affordable housing, but justice housing. Justice Housing is affordable to those with few financial assets, located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible and near services that support residents as they pursue educational and career attainment. Jubilee is seeking individuals who are excited about this concept and want to work with us to ensure Justice Housing becomes a reality for all Jubilee Residents who want to be a part of the Justice Housing Community.

Position Description:

The Reentry Case Manager reports to the Reentry Program Director and works collaboratively in Jubilee’s multidisciplinary approach to supporting returning citizens. The Case Manager works collectively amongst the team to create a transformative community experience, where peers support each other and residents receive support and accountability in their reintegration journey. The Case Manager will empower residents by working with them to assess their needs, develop Goal Plans, and monitor progress towards individual goals. The Case Manager will also lead life skills groups, meet with residents individually, and facilitate interdisciplinary approaches to care based on resident needs. The Case Manager will assist residents in securing and maintaining employment, establishing a budget and savings plan, and developing a long-term housing plan for successful transition at program completion. These activities will be executed through 1-on-1 engagements and group activities which will occur virtually and in-person, at the program office, and at the program residences.

Specific Duties:

All responsibilities apply equally for residents in Jubilee’s transitional houses and studio apartments.

• Provide comprehensive, holistic, wraparound case management services to support the re-entry needs of men and women who have returned to the community following incarceration
• Make linkages and referrals to appropriate agencies, services, and/or organizations to address the client’s sobriety, employment, social services and mental health needs within the program; document progress and maintain contact with all necessary collateral services
• Work in collaboration with the resident and Recovery Services Coordinator, develop individualized Goal Plans to address recovery needs (sobriety, mental health and physical wellness), program goals, employment, housing referrals and budgeting to ensure program success
• Conduct weekly or as needed 1-on-1 and group resident engagements to support resident Goal Plans and residents housed in transitional homes and the seven (7) long-term studio apartments
• Ability to work a flexible work schedule for the purpose of evening meetings is required to accommodate resident work schedules
• Document resident engagements and maintain quality, up-to-date electronic and physical case files
• Enter resident engagement activity into two databases – the Efforts to Outcomes (ETO) database utilized by Jubilee’s grant funder, Jubilee’s Penelope database for in-house service tracking and outcome assessments
• Develop and update a resource/referral list of support organizations that address needs of Program residents; including but not limited to employment, workforce development, housing options, financial resources, entitlements, and healthcare
• Build partnerships with and serve as liaison with alternate community programs, employers, collaborative groups and government agencies to meet the needs of reentering citizens
• Other duties as assigned which are deemed beneficial to the success of program participants

Desired Qualifications:

Justice-involved individuals are encouraged to apply. Personal experience returning from incarceration is highly valued by the organization and can be considered in lieu of other qualifications.
• Bachelor’s degree in Social Work, Human Services, or related field, although other forms of experience may substitute
• Knowledge of recovery support systems and 12-Step programs required
• Experience working with individuals who are or have been justice involved is preferred.
• Competency in delivering trauma-informed systems of care.
• Interpersonal, engagement, organizational and time-management skills
• Strong written and verbal communication skills
• Ability to support the organization’s mission and philosophy, and demonstrate sensitivity to cultural diversity and organizational harmony
• Self-directed and flexible with the ability to meet the needs of the program and residents
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments
• Ability to work a flexible work schedule to meet the needs of working residents
• Ability to travel inside prisons and jail facilities that house men and women
• Strong documentation skills, decision making, people skills, conflict resolution skills, people management and integrity

Compensation and Benefits:

• Salary range of $50,000-60,000
• Benefits include health, vision, and dental insurance, STD, LTD, and Life insurances, paid vacation, sick leave, holidays, transportation stipend and a matched contribution retirement plan.

Background, Reference Checks, and Drug Screening:

Finalist(s) for this position will be subject to a drug screening and will be required to consent to a pre-employment background and reference checks as a condition of employment.

COVID-19:

• As a condition of employment, all external candidates must provide proof that you are fully vaccinated from COVID-19, as of your first day of employment, unless a request for an accommodation has been approved or agree to. If you are not vaccinated, you must agree to having testing done at least once a week.
• “Fully vaccinated” means two (2) weeks have passed since your last dose of a two-dose series or two (2) weeks after a single-dose vaccination.

To Apply

Please email your resume and a cover letter to gwilliams@jubileehousing.org. Please reference Reentry Case Manager in the subject line.

Jubilee Housing is an Equal Opportunity Employer